MotionflareHello
Contact
Email is the way. We read it.
If it's about an account or a charge, write from the email on that account. Don't send passwords, card numbers, or keys. We'll never ask for your password by email.
What to include
Subject line plus the project URL is usually enough. If something broke: what you expected, what you got, roughly when. Screenshots help, as long as they don't have anything private in them.
Privacy or data request: say which account, and whether you want access, a correction, a deletion, a share page taken down, or a showcase entry removed.
Elsewhere
Product news lives on X at @motionflareai and on LinkedIn. Keep account, billing, and privacy on email.